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I’m writing this week’s FIT Bits on the evening of Valentine’s Day – sitting on my lonesome in the office, feeling very sorry for myself
You know the mistake many businesses make is that they take their best customer service representative, or telesales executive, and they promote them to team
I’m a big fan of Colin Shaw (Founder & CEO of Beyond Philosophy) and I can’t think of a single article he’s written or blog
I’ve just read a report that focused on how the need for speed is a key driver in the ever-changing face of the customer service
‘…and I’d love to include you in our growing list of readers who are discovering new, practical ways to develop remarkable service in their call, contact and customer service centres.’
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…by using the 7 simple steps in this very special action plan designed to get you more meetings by phone. Get your FREE copy and create your very own outbound call recipe for success.