A-Z of Customer Service
These bitesize videos are perfect for ANYONE who has responsibility for delivering a great customer experience – by ‘phone, in person, or online and they’re jam-packed with practical, helpful CX strategies, all designed to turn YOUR customers into raving fans😊
Essentially they’re all about those small things that you can SAY or DO or BE can make a BIG difference to your customers’ experience and ensure you show up & stand out as that PURPLE COW in your busy field.
Please feel free to watch each one and be sure to swipe & deploy each tip, technique or strategy into your daily conversations with customers and prospects to help YOU differentiate yourselves from your competition. Enjoy with our compliments.