On the sofa with Nigel Botterill

“I was over the moon to be invited to join multi award-winning entrepreneur, Nigel Botterill recently, founder of the Entrepreneurs Circle and famously known for building 9 x million-pound bus...

Maggie Colman

It is with the most unbearably heavy heart that I write to let you know that our feisty, bold and brave Elsie, aka our LC (Lead Consultant) Maggie Colman, passed away on Sun 7th June, after a drama...

Marie Cross enters list of Top 25 CX Influencers

CXM (Customer Experience Magazine) add Marie Cross as one of the UK's top CX Influencers of 2020. Straight in, for the first time, at No14 - super proud that Marie has been added to this prestigiou...

FIT win Gold at UK Business Awards

What a day we had at the 2019 UK Business Awards at the Park Plaza Riverbank, London on 8th November. A real red letter day for the FIT team who walked away with the Gold Award for Professional Ser...

FIT Finalists in 3 Award Categories

Once again the quality of our work shines out during 2019 as we’ve been shortlisted as finalists in the following prestigious awards: UK Business Awards Customer Centric Organisation (partnership e...

FIT Finalists in European Contact Centre and Customer Service Awards 2019

Delighted to announce that FIT have been selected as finalists at the 2019 European Contact Centre & Customer Service Awards. This year we've partnered with our client, Equiniti, in the category of...

We're hiring...

The FIT team are looking for a really special individual who can help us move to our next stage of growth. You'll be a high-performing, passionate and enthusiastic telephone sales consultant with p...

We're judging again in 2018!

We're delighted to announce that Marie has been invited to join the judging panel at this years UK Customer Experience Awards. Now in its incredible 9th year, the UK Customer Experience Awards has ...

Updated Privacy Notice

The time is almost here! New GDPR privacy rules apply from 25th May 2018 so, whilst we've resisted the urge to run round the office screaming "We're all doomed" we do need to update our Privacy Not...

FIT Finalists for Business Enabler 2017

Sooooooo excited to discover that, today, the FIT team have been shortlisted as finalists in the Best Business Enabler category at the Entrepreneurs Circle 2017 Awards. What's really cool about thi...

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