KIND people live LONGER!
World Kindness Day was celebrated last Friday 13th November, as it is each year and although it is NOT currently a day affiliated with any
World Kindness Day was celebrated last Friday 13th November, as it is each year and although it is NOT currently a day affiliated with any
So here we are again – lockdown round 2 ☹ Just when we were starting to adjust to a new normal World of Work (WOW!)
Well, you know me – ever the optimist and always one for focusing on the positive, rather than festering on the negative, so I’m starting
It seems RESILIENCE is the buzzword right now. We need shedloads of it, in both business AND life as we continue to navigate our way
I’m a big fan of T. Harv Eker, author of Secrets of the Millionaire Mind, best known for his theories on wealth and motivation, having
I’m entering my 2nd week in quarantine, having spent 10 glorious days at my sister’s place in Spain, lapping up the sun’s rays; enjoying some
Putting your customers’ needs before your employees needs is BONKERS, right? I mean, a football manager would NEVER put his fans’ physical or emotional wellbeing
I watched a fascinating vodcast on the BBC Ideas site last week, by author & podcaster Bruce Daisley, all about the role of the office
I loved English at school – and I did very well in my O Levels (as they were called back then) in both English Language
Last week I registered to attend an upcoming bitesize learning event, all about how to accelerate performance and development by creating a coaching culture and
‘…and I’d love to include you in our growing list of readers who are discovering new, practical ways to develop remarkable service in their call, contact and customer service centres.’
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