We’re back at Judge Club focusing on Managing Your Mindset


June 6th saw Marie returning to Judge Club this time looking at how to maintain a positive mental attitude on your customer service frontline.

Session topics include;

  • the power of positivity – why mindset matters
  • the Inside-Out model
  • the key ingredients of a healthy mindset
  • your Mindset Matters toolkit – 20 quick-fixes

Those very nice people at Judge Club have recorded the session and you can watch it here in their Event Library https://firstimpression.training/mindsetmatters

Hello... I'm Marie Cross

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