Stop staring at the ceiling!
So last week saw our little (and not so little) ones head back to school, for the first time since lockdown back in March – and it’s been a rather emotional, bumpy ride for some of them (and us) hasn’t it? Still, children and chadults (the in-betweeners) are far more resilient than we often give […]
Q&A 60 second ice breaker
We’ve had a ball this last week with our lovely VIP client – and we’re all set to have another one this week, when we continue with the re-launch of a culture change programme we began with them at the start of this year and alas, a global pandemic put paid to our progress for […]
Working remotely during the Covid Pandemic – 6 Golden Rules to follow
This week I’m going to be short and sweet (aren’t I always ). Seems that the home working craze is starting to wane a little – perhaps it’s not quite the panacea we thought it might be with many starting to feel a little frayed around the edges. So hopefully this week’s FIT Matters will help rebalance […]
Colour Me Beautiful
Image consultancy Colour Me Beautiful were the first in line back in the 1970s to teach business leaders a thing or two about how to dress to impress in the world of work. I was so fortunate to have worked for the greatest Investor in People (long before it was ever a nationally recognised industry […]
Brand Ambassador – You’re Fired!!
Call Centre Helper is one of my favourite online business magazines – every week it delivers at least one golden nugget to my mental business-thinking inbox and this week was no exception… Check out this article by Martin Jukes of Mpathy Plus https://www.callcentrehelper.com/ways-advisor-role-change-future-144311.htm Martin is talking about the future of the Contact Centre Advisor (CCA) […]
FIT Comes of Age on Valentines Day
We’re feeling incredibly emotional this morning, in more ways than one, although all of these emotions are happy and positive ones because….. 18 years ago on 14th Feb 2001, we launched our beautiful little company, First Impression Training Ltd and today, after a journey of relentless hard-slog, sweat and (many) tears, we have finally come […]
Warning – Training Doesn’t Work!
If I had a pound for every time I have heard someone who has never worked with FIT say that training doesn’t work, I’d be a very rich woman! You see, it seems that for years, training has been approached by many as a ‘fix all solution’ from skills gaps to performance issues. So, if […]
Hello from the FIT Apprentice
On Monday 4th January 2016, at the start of a brand New Year, the FIT Team moved into their brand new, fresh-as-a-daisy offices in Lordswood, Kent. New desks, new chairs, new desktops, new office supplies, a new FIT Apprentice (moi)! So what could possibly go wrong!? Ah well…… The first major hiccup on our very […]
We love Accelerated Learning
As our lovely clients know, we’re big fans of Accelerated Learning here at First Impression Training, so we set out to stimulate every sense throughout the learning experience, to ensure every learner gets the maximum benefit from it. So our training rooms are set up in such a way that the 5 senses are used […]
That’s enough about me – what do you think about me?
Ok, I’m going to self-indulge for a moment this week and I hope you stick with me, because this week’s blog really does have something for YOU too, if you just read on for the next 2 minutes or so.. They say people will never rise above their own opinion of themselves and sadly, even […]
